FAQ
Answers to Your Queries
- 01
There is not one, but there are multiple reasons for choosing us.
WE have been in the jewellery industry since 35 years, with years of experience we provide you the best service. We believe in transparency, there are no hidden charges in any of our products. We give detailed information about the diamond and gold quality, weight and purity. Our diamond sourcing is based on quality standards. Our team of designers and experts will give you the best recommendations and ideas based on your budget and requirement. Along with focusing on sales, our ultimate goal is customer satisfaction and creating a personalized experience for them. We believe in creating a homely atmosphere that transforms your choice into a cherished masterpiece. We assure you the best price in the market.
- 02
Yes, Lab grown diamonds are real diamonds. They have the same physical, chemical and optical properties as natural diamonds. The primary difference is the origin. Lab grown diamonds are NOT FAKE Diamonds. Nor are they synthetic diamonds or diamond simulants like CZ,AD and moissanites, They are just real diamonds. Get on the Learn page to grab more information about this.
- 03
The answer is a clear NO! Even a trained jeweller cannot spot a difference between the two. The only way of differenciating is sending them to a lab
- 04
This is a very commonly asked question. Just like diamonds they last forever and are very durable. Moreover at Ornostudio we provide you a buyback of 80% and an upgrade at 90%.
- 05
We offer a wide range of lab grown diamonds (both CVD and HPHT) ranging from 0.01ct to 15ct. We use 925 sterling Silver, 9kt to 22kt Gold, White gold, Rose Gold and Platinum for our pieces. We also use semi precious and precious gemstones in our designs. We excel at customizing jewellery as per your budget and requirement. You can check out collections to know more about the product range we offer.
- 06
Consider your preferences and your budget. Hop on to the Learn and Selection guide section to get detailed information. Read product descriptions, If you need assistance, feel free to contact our customer support.
- 07
Yes! That's what our USP is. Customization options are available for Rings, Pendants, Earrings, Bracelets and small necklaces. Check the Collection page for details. While designing we also keep you updated with the step by step process.
- 08
Absolutely! We understand the importance of personalization. While we work on restocking sold-out items, we also offer customization options for many of our products. Explore our customization features to create a unique design that suits your preferences. If you have specific requests, feel free to reach out to our customer support team, and we'll do our best to accommodate your needs.
- 09
We try our best to get your jewellery ready within 7-10 days of your order. Incase of urgent orders, our artisans work day and night to deliver it to you within a span of 3-4 days.




